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Home · Finance Department · Utility Billing
Utility Billing
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Contact TypeContact Information
Contact:
Rhonda Chubb
Customer Service Manager
Address:
120 South Florida Avenue
DeLand, FL 32720
Phone:
(386) 626-7051
Fax:
(386) 626-7137
Hours:
Monday - Friday
8:00AM - 5:00PM
 
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Pay Utility Bills Online:
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Frequently Asked Questions
Utility Rates
Billing Information
Report a Utility Billing Issue via the Web
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Downloadable Forms
Form Name
Billing Calendar By Cycle
Duties & Responsibilities
  • Assists with planning, organizing, coordinating, directing, and controlling the activities of the section to coincide with department schedules and customers' requests.
  • Acts as liaison between Customer Service and Meter reading sections.
  • Identifies problem areas and takes action to resolve.
  • Assists in directing and may participate in testing or reading meters.  
  • Performs turn on/offs as necessary.
  • Assists in training new employees.
  • Monitors vehicle operations and maintenance.
  • Monitors weekly billing readings.
  • Responsible for delivery of bills to post office or regional processing center as needed.
  • Obtains and completes service orders for daily work.

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